To work in alignment with the innovation team to create the first mobile usability lab for user testing in Transamerica and put it into use.
- Create a remote testing lab
- Set up the the testing lab
- Assist the Innovation team
- Facilitate the testing sessions
- Observe users
- UX Designer
- Innovation leads
- Edge Research
Building the Lab
The images below show the initial experimentation phase and how I was trying to figure out the best use of technology based on mobility. The idea here was to be able to travel anywhere in the US with the equipment I bought to do mobile testing.
Los Angeles to Baltimore: Observation research facility
The gallery below takes you through a visual journey of my 2 day mobile research session with the innovation team in Baltimore.