Introducing a new way of taking notes during usability studies

How I leveraged and adapted existing resources to kick off several large scale initiatives at the same time.

Design Management Operations

Some examples of how we use MURAL on the Product Design Team

Interview - Hulu Product Design Book

Planning & facilitating with cross-functional teams.

Improving The Metro Bus System In Los Angeles

USC (UXSC)

A step by step guide on how how to set up a usability study

General and sensitive email? 

Some blue sky thinking about the kinect sensor